Cancellations
Cancellations must be received at least 24 hours prior to your scheduled appointments. For groups or parties of 3 or more cancellations must be received 48 hours in advance. Inadequate notice for an appointment will result in a request for compensation for the scheduled time. Please be considerate of those who are waiting to visit the spa, and arrive 10 minutes early for your appointment. If you arrive late, every effort will be made to customize your service into the remaining time of your scheduled appointment. Prices are subject to change.

When your spa treatments are completed you will be checked out at the reception desk. Please don't hesitate to request water or tea before you leave. You may pay using a credit card (minimun purchase $25), personal check or cash. There is a $30 fee charged for any returned checks.

Gratuities
Gratuities are not included in our prices but are gladly accepted. Calculate the amount of your tip as you would in a restaurant - between 15-20%, but you may of course leave more or less, depending on the quality of the service.

Cell phones
Because the day spa environment should be a tranquil and stress-reducing experience, we request that cell phones and pagers are turned off before entering the spa.


Discounts
Are you over 65? We offer a ten percent senior discount for our services. Generation Gold members also receive 10 percent off products (with the exception of sale and clearance items). Sorry, specials and discounts cannot be combined.

Price Increases  
Prices may change at any time, without notice, due to unexpected increases in products and shipping & handling charges.